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ShopAndBeauty

Frequently Asked Questions

Quick answers to the most common questions. Can't find what you're looking for? Contact us anytime.

Orders & Shipping

  • We ship within 24–48 hours of order confirmation. Delivery takes 2–5 business days within the region and 7–14 days internationally.

  • Yes, shipping is free on orders over $50. For smaller orders, shipping costs $7.50.

  • You'll receive an email with a tracking link once your order ships. You can also track orders from your account page.

Products

  • Yes, we source directly from authorized distributors for each brand. Every product comes with an authenticity guarantee.

  • All products have at least 12 months before expiry at time of shipping. The expiry date is printed on the packaging.

Returns

  • We accept returns within 30 days for unopened products. Return shipping is free, and refunds are processed within 3–5 business days.

Account & Privacy

  • Yes, we offer guest checkout. You'll only need an email address and shipping address.

  • Send a request to privacy@shopandbeauty.com and we'll delete your account and personal data within 30 days, in compliance with GDPR.